Analysis

  Business Processes

Business operations are one of the steps taken to determine the type of business operations that are compatible with the overall objectives of the company. Business operations refer to the various day-to-day activities in which a company is involved such as manufacturing and supplying products to increase their value and profit margins. Below is a brief analysis of SILO information, information system components, social media, and social capital for Lenovo.

Information SILO

An information silo system is used to manage information and is unable to communicate freely with other information management systems. The communication within this system is always vertical, so it is difficult for this system to interact and work with other systems that are not connected to it. As a result, Lenovo partnered with the SUSE CaaS Platform to operate the SAP Data Hub and this alliance resulted in breaking Lenovo's data silos to periodically discover new business opportunities. Through this alliance, Lenovo has been able to manage its inventory and warehouse well.

Information System Components

 

The Information System is considered one of the most accurate foundations through which it is possible to obtain all the details, information, and data that are closely related and directly related to work in organizations, about both material and human resources at the same time. This system consists of five components: hardware, software, data, procedures, and human resources/people.

Hardware  : Lenovo uses hardware with highly efficient SMBIOS, which allows the company to manage data structures that can be used to read management information produced by the computer's BIOS. Thus, the company can manage the inventory and the goods that have been supplied and follow the process of transferring the products to and from the warehouse.

Software : Lenovo uses distinct software to control and coordinate hardware components, and to analyze and process data. These programs make the company more flexible, secure and oriented toward providing the best customer service. For example, Lenovo adds some reliable, high-performance hardware systems and services to the software you use, integrating innovative IT infrastructure with customer operations and thus improving his/her business. Lenovo XClarity Integrator software plugins enable XClarity to connect to users existing IT applications, allowing them to manage Lenovo infrastructure directly from the console of the software tools.

Data : In the field of the modern and programmed electronic devices industry, companies face a big problem in the large amount of data that the company must keep and its management in a well-organized manner. “IDC and Seagate publish trends for the global datasphere (data stored in all formats) and their prediction is it will grow from 45ZB to 17ZB between 2019 and 2025.” Lenovo stores its data in a large object store or a data lake. This store runs the main center in the company's data management, this allows it to keep it in a safe place and can refer to it to analyze some data.

Procedures : Lenovo strives to provide high-quality products to customers at reasonable prices and at the same time achieve profits for the company, it is a difficult equation. Therefore, Lenovo develops strategies that will enable obtaining the necessary financial resources in addition to developing a marketing approach, appropriate positioning, and providing excellent customer support service. One of the most important measures Lenovo takes in this matter is to properly utilize its resources and reduce losses as much as possible.

People  :  The human resource management in Lenovo is one of the successful departments of the company, and its success has been shown in the high rate of production and the high development of the company.  The department has been able to guide employees within the company's boundaries by providing them with the necessary tools, supervision, knowledge, training, and administrative services.  Lenovo chairman, Lui Chuanzhi said with great proud "it has been especially delightful to observe the, we do what we say; we own what we do, Lenovo culture being embraced by our staff and the resulting boost in their morale."

Social Media

 

Social media is one of the most powerful means that companies use to promote their products. Lenovo has a strong position on various social media such as Facebook, Twitter, LinkedIn, and Instagram. Lenovo has been able to take advantage of this feature to promote its various products such as laptops, smartphones, and tablets. Also, Lenovo uses its Staree platform to promote its new products.

 

Social Capital

Social capital is the nature of cooperation between individuals, groups, and organizations. It is the social structure, civic values, relationships, and trends within a particular society. This capital and construction in any society affects the productivity of the individual and society. Therefore, his study is useful in identifying the value and effectiveness of social relations and the role of cooperation and trust in achieving economic goals. Lenovo has used the power of its social media position to generate profits by presenting its products to customers in an attractive way. In addition, Lenovo is keen to provide 

products that are environmentally friendly and provide safety and convenience for customers.